Refund policy

At High Hill Floral Co., we take pride in creating fresh, thoughtfully designed floral arrangements and gifts for every occasion. Because our products are perishable and each order is custom-made with care, all sales are final and we are unable to accept returns or offer refunds.

If there is an issue with your order, please contact us within 24 hours of delivery so we can review your concerns and work to make it right. Your satisfaction is important to us, and we always want you to have a positive experience with High Hill Floral Co.

Thank you for supporting our small business and allowing us to be a part of your special moments.